Cancellation and Refund Policy

You can cancel your package at any time using the “Stop renewal” button in account settings. Your card will not be charged for the next period.

Monthly subscriptions renew automatically at the end of each period unless cancelled, and payment is collected using your chosen payment method. Cancellation takes effect at the end of the period; access continues until the end of the paid period, after which the account reverts to the Free terms. Annual packages do not renew automatically: reminders are sent by email and shown in the dashboard 30, 7 and 1 days before expiry; if you do not renew, the account reverts to the Free terms at the end of the period. Older annual subscriptions are subject to the renewal terms accepted when they were purchased.

When your package ends, your website reverts to the Free package terms: The Free package provides a total of 10 welcome credits. If phone verification is enabled, 7 credits are allocated at registration and 3 credits when you first verify your phone number. If verification is later disabled, the pending 3 credits are allocated without requiring verification. If verification is not enabled, all 10 credits are allocated at registration. Each portion is valid for 14 days from the day it is allocated. A website remains published for 7 days; when phone verification is enabled, you verify your number by SMS or WhatsApp to publish. A Free website displays the Buildary badge and is not open to search engines. Images and videos are generated using credits; Creative Mode is available on paid packages. Jobs start in the normal queue after paid-package jobs. When the period expires, the website is unpublished, not deleted; when a paid package is selected, it is published again at the same address.

Changing a monthly package between catalog offers starts a new subscription, even if the new package is cheaper. The full price of the new package's period is charged on the day you approve it, and the new period begins that day. The payment screen shows the new package's price and start date. The following upgrade and downgrade rules apply only to changes between historical subscription packages: under a monthly subscription, switching to a more expensive package takes effect immediately: on the day you approve it, the full price of the new package's period is collected using your chosen payment method, the new period begins that day, and the new package's credits are allocated. The portion of the amount paid for the previous package's current period attributable to the remaining days is not refunded; credits remaining from that period can be used until the end of that period. Switching to a cheaper package or from a website package to a Content Studio package takes effect at the end of the period; the new amount is charged that day. When switching to Content Studio, published websites are unpublished, not deleted; when you return to a website package, they are reopened at the same address.

Package credits are allocated at the start of each period, and any unused balance is reset to zero at the end of the period; credits are renewed for the new period for as long as the subscription continues. With annual payment, the amount is charged once and credits are allocated every 30 days. A one-time credit gift for the first month is allocated to the first package purchased within the first 72 hours after registration.

Credit top-up packages (VAT included): 10 credits: 99 TL, or 99 TL for subscribers; 25 credits: 245 TL, or 245 TL for subscribers; 50 credits: 485 TL, or 485 TL for subscribers; 100 credits: 949 TL, or 949 TL for subscribers; 250 credits: 2.369 TL, or 2.369 TL for subscribers; 500 credits: 4.690 TL, or 4.690 TL for subscribers; 1.000 credits: 9.380 TL, or 9.380 TL for subscribers; 1.500 credits: 14.070 TL, or 14.070 TL for subscribers; 2.000 credits: 18.760 TL, or 18.760 TL for subscribers. The subscriber discount is applied according to subscription status at the time of purchase. Additional credits are a one-time purchase, not a subscription. Purchased credits are valid for 12 months, and unused credits are not refunded.

Gift credits (first-month gifts, promotional gifts and gifts for staying) are valid for 60 days after allocation and cannot be converted into money. If you purchase your first package within 72 hours after registration, your first month's credits are 1.5×; if you purchase later, they are 1.25×. The total cap on bonuses over 30 days is: Basic Web: 48,75 credits, Web Premium: 130 credits, İçerik Stüdyosu 80 kredi: 80 credits, İçerik Stüdyosu 290 kredi: 290 credits, İçerik Stüdyosu 540 kredi: 540 credits. No gift credits exceeding the cap are allocated. Promotions increase credits, not change the price: a payment initiated during a promotion receives the advertised gift once, and its expiry is the actual date stated in the promotion. If a payment is refunded, the unused part of its gift credits is also withdrawn.

If you are a consumer, you have the right to withdraw within 14 days of the date the agreement is concluded. On the payment screen, you separately approve the immediate start of the service. For services whose performance begins with your approval before the withdrawal period expires, the right of withdrawal ends when the service begins, under Article 15(h) of the Regulation on Distance Contracts. Your statutory rights are reserved. No credits are deducted for a job that ends because of our error; the credits used for that job are returned. No additional satisfaction-based refund commitment is given. It is sufficient for your notice to reach us within the period in writing or on a durable medium.

Your statutory rights are reserved in all cases; we assess each request individually together with usage and service records.

When a request giving rise to a right to a refund is approved, the refund is made within the period specified by legislation and in a manner appropriate to the payment method used for the purchase. The time taken by the bank to reflect it on the card may vary separately.

If a duplicate or incorrect charge is identified, it is refunded after the necessary verification. Your statutory alternative remedies for defective services are reserved.

The domain name is registered in the name of the person or company shown before payment. The customer is the registrant; Buildary technically manages the registrar account and the DNS and SSL configuration. Operational notices from the registrar and Cloudflare are sent to Buildary, while registrant verification is sent to the customer's registration email address.

The domain registration entitlement included in a package is limited to the domain entitlement of the offer shown at purchase. Connecting your own domain to a paid website package does not use up this registration entitlement. Domains are not automatically renewed for gift packages provided without payment.

An additional domain subscription is billed monthly, separately from the main website package. The monthly charge, the amount payable today and the minimum total amount for one year of registration service are shown before purchase and separately approved. If registration has not been completed, the minimum registration obligation does not begin. After registration is completed, if you cancel early, the unpaid portion of the approved minimum amount is shown on a separate payment screen. The consumer's statutory rights concerning withdrawal, termination, defective services and refunds are reserved.

You can stop the main website package and the additional domain subscription separately. Cancellation does not erase the domain's current registration term; future renewal and collection of payments are managed separately. The end of the one-year domain registration and the monthly payment period are shown separately in the dashboard. A domain subscription does not increase the website publication quota.

You may submit a request from your verified account to transfer your domain to another registrar. Buildary does not charge a transfer-out fee; the new registrar may charge a transfer or renewal fee. The registrar's 60-day transfer restriction following initial registration and any existing locks apply. The transfer code is provided only with the owner's email approval; collection of the remaining amount does not remove domain ownership or access to transfer.

The registrant's name, company name, address and contact information are transferred to the registrar to the extent necessary for registration. The registrar's email verification must also be completed; failure to complete it within 15 days may result in suspension of the domain. Registration and verification statuses can be tracked in the dashboard.

You can send your cancellation, withdrawal or refund request from the email address associated with your account to buildarydev@gmail.com. Include your account email address, payment date and request in your message. Never send your card number or security code by email.